Shipping & Refund

Company: Bright Days LLC
 Website: https://womejewelry.com
 Address: 2051 Blythewood Crossing Ln, SC 29016
 Email: info@WoMejewelry.com
 Phone: +1 224-250 2852

 

 

1. ORDER PROCESSING

  • Orders are processed within 1–2 business days after payment is confirmed.

  • Processing times may be longer during holidays, peak seasons, or unexpected delays.

  • You will receive a confirmation email once your order has been processed.

  • Orders are not shipped on weekends or federal holidays.

 

 

2. SHIPPING TIMEFRAMES

Shipping time begins after the order has been processed and handed to the carrier.

Estimated Delivery Times:

  • United States: 5–12 business days

  • Canada, Europe, United Kingdom, Australia: 7–12 business days

  • Rest of World: 15–25 business days

Delivery times are estimates and may vary due to carrier delays, customs, weather, or logistical issues beyond our control.

 

 

3. SHIPPING CARRIERS

We work with trusted carriers such as USPS, UPS, FedEx, DHL, and national postal services.
 The specific carrier for your order may vary depending on your location and product availability.

 

 

4. SHIPPING RATES

  • Shipping charges (if applicable) will be displayed at checkout before finalizing your order.

  • Rates vary based on destination, item weight, and package size.

 

 

5. SHIPMENT CONFIRMATION & TRACKING

  • Once your order has shipped, you will receive a Shipment Confirmation email with your tracking number(s).

  • Tracking typically becomes active within 24–48 hours after shipment.

For urgent support, contact info@WoMejewelry.com.

 

 

6. DELAYS & HIGH-VOLUME PERIODS

  • High order volume or operational delays may affect estimated delivery windows.

  • Extra time may be needed during holidays or special sales periods.

  • If a major delay occurs, we will notify you via email.

Bright Days LLC is not responsible for delays caused by carriers, customs, or other external factors.

 

 

7. INCORRECT OR INCOMPLETE ADDRESSES

  • Customers are responsible for providing accurate shipping details at checkout.

  • We are not liable for packages shipped to incorrect or incomplete addresses provided by the customer.

  • If a package is returned due to an incorrect address, reshipment costs may apply.

 

 

8. LOST OR STOLEN PACKAGES

  • Once a carrier marks a package as delivered, it is considered successfully delivered.

  • Bright Days LLC is not responsible for lost or stolen packages after delivery confirmation.

  • For theft-related claims, please contact the carrier directly.

 

 

9. INTERNATIONAL SHIPPING

  • International shipments may be delayed due to customs inspections.

  • All customs duties, taxes, and import fees are the responsibility of the customer.

 

REFUND 

 

1. GENERAL POLICY

We want every customer to be satisfied with their purchase. This Return & Refund Policy explains when returns are accepted and how refunds are processed. By placing an order on womejewelry.com, you agree to the terms below.

 

 

2. RETURN ELIGIBILITY (30 DAYS)

You may request a return within 30 days of the date your order was delivered.

To qualify for a return:

  • The item must be unused.

  • The item must be in the same condition as received.

  • The item must be in its original, unopened packaging.

  • All original components and accessories must be included.

  • The customer is responsible for all return shipping costs.

For hygiene and safety reasons, opened or used products cannot be returned.

To start a return, contact: info@womejewelry.com

 

 

3. NON-RETURNABLE ITEMS

The following cannot be returned or refunded:

  • Used products

  • Opened packaging

  • Items not in original condition

  • Items returned after 30 days

  • Sale or discounted items

  • Gift cards

 

 

4. RETURN SHIPPING

Customers are responsible for paying their own return shipping costs.
 Shipping costs are non-refundable.

 

 

5. REFUND PROCESS (IF APPLICABLE)

Once your return is received and inspected, you will receive an email confirming:

  • Receipt of your return

  • Approval or rejection of your refund

If approved, your refund will be issued to your original payment method.
 Refunds typically appear within 3–7 business days, depending on your bank.

We cannot issue refunds to alternative payment methods.

 

 

6. LATE OR MISSING REFUNDS

If you have not received your refund yet:

  • Check your bank account.

  • Contact your credit card company; posting times vary.

  • Contact your bank; processing may take several days.

If you still have not received your refund, contact us at info@womejewelry.com.

 

 

7. EXCHANGES (DEFECTIVE OR DAMAGED ITEMS ONLY)

Exchanges are only offered for items that arrive defective or damaged.

To request an exchange for the same item, contact info@womejewelry.com within 30 days of delivery.
 We may request photos or videos to verify the issue.

 

 

8. GIFTS

If the item was marked as a gift at purchase and shipped directly to you:

  • You may receive a gift credit for the value of the return.

  • A gift certificate will be emailed after the returned item is received and inspected.

If the item was not marked as a gift, or the order was shipped to the gift giver:

  • The refund will be issued to the gift giver’s original payment method.

 

 

9. RETURN INSTRUCTIONS

To return your product, contact: info@womejewelry.com

You will then receive the appropriate return instructions and return address.

Bright Days LLC is not responsible for returns lost or damaged in transit.
 We recommend using a trackable shipping service.

 

 

10. POLICY UPDATES

We may update this Return & Refund Policy at any time. The latest version will always be posted on womejewelry.com.