FAQ – WOME Jewelry / Bright Days LLC

1. What company operates WOME Jewelry?

WOME Jewelry is operated by Bright Days LLC, located at 2051 Blythewood Crossing Ln, SC 29016.

2. What types of products do you sell?

We sell physical products only.
We do not offer digital goods, subscriptions, memberships, trials, or any recurring billing.

3. How will the charge appear on my bank statement?

Your bank statement will show the billing descriptor: WOMEJEWELRY.

4. When will my payment be charged?

All purchases are charged one time at checkout. By completing your order, you authorize us to process your payment for the exact total shown at checkout.

5. What payment methods do you accept?

We accept all major credit and debit cards.

6. How long does order processing take?

Orders are processed within 1–2 business days.

7. What is the shipping time?

Average U.S. delivery time is 5–12 business days.
Delays may occur due to holidays, carrier issues, or supply chain conditions.

8. Will I receive tracking information?

Yes. A confirmation email and a tracking number are sent once your order ships.

9. Can I return my order?

We accept returns within 30 days only if the item is:

• Unused

• Unopened

• In its original packaging

• In resellable condition

Due to hygiene and safety standards, opened or used items cannot be returned.

10. Who pays for return shipping?

Customers are responsible for return shipping costs.

11. How long do refunds take?

Once your return is inspected and approved, refunds are issued to your original payment method within 3–7 business days.

12. Can I cancel my order?

You may cancel within 12 hours of purchase.
Once an order has been processed or shipped, it cannot be cancelled.

13. Do your products come with a warranty?

Products are sold “as is”, with no express or implied warranties except those required by law.

14. What if my package is delayed or lost?

We are not liable for carrier delays or for loss/theft after delivery is confirmed.

15. What is your liability policy?

Our total liability is limited to the purchase price of the product.
We are not responsible for misuse, injuries caused by improper use, or incidental/consequential damages.

16. How are disputes handled?

All disputes must be resolved through binding arbitration with the American Arbitration Association (AAA).
You also agree not to participate in any class action against Bright Days LLC.

17. What laws govern these terms?

All Terms are governed by the laws of the State of South Carolina.

18. Do you update your Terms of Service?

Yes. We may update our Terms at any time. Continuing to use the website means you accept the updated Terms.

19. How can I contact customer support?

Email: info@womejewelry.com
Phone: +1 224-250-2852
Address: 2051 Blythewood Crossing Ln, SC 29016